How can I protect MyCloud account?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Greetings,

How can I protect my MyCloud.com account? Does MyCloud support two-step verification?

I have an 8 TB My Cloud (p/n: wdbctl0080hwt-10).

Thanks,
Shane.

2

Hello,

At the moment this is not possible.

I recommend you post this in the Cloud Ideas board.

3

You should have used some passwords in setting up your My Cloud. How do you use your My Cloud? Each user should have a password. Be careful and know who you give access to. Use the following link for the User Manual.

4

Hi all,

WD listens to their customers… but not actively I would say. Here you are the answer I got from official support about this strong security on their personal cloud products:

[…] we appreciate your feedback in regards our products, we cannot predict the release of a product of feature, please continue to follow our community for news and updates […]

So that’s it, take it into consideration whenever you asses to buy a WD product vs other vendors, and if you appreciate your privacy, consider twice before enabling your data exposure to the WD cloud.

5

[quote=“cat0w, post:3, topic:183378, full:true”]
You should have used some passwords in setting up your My Cloud. How do you use your My Cloud? Each user should have a password.[/quote]

Each user has a password. However, simply having a password is not enough.

I’ve added the post in the Ideas forum.

Thanks,
Shane.