HELP replacing my External Hardrive

warrenty is good. Problem is i’m going through this distributor part. What do I do from there? Do I have to contact one of these guys to replace it?

this place has terrible customer service. fail

Hello mate,

This is a user to user forum.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support: