I have a 3T My Book external hard drive and until a few days ago everything was working fine. Now whenever I plug it into my computer it won’t “read” it. I put “read” in quotes because I’m not sure that’s the right way to say what I mean. So I think my computer recognizes the device because when I go to the Device Manager or look in Devices/Printers it shows up but when I click on “My Computer” I don’t see it as an available drive. I have tried plugging it into all the USB ports on my computer and nothing. I’m not sure if this is a problem with the HDD or with the computer. I’m fairly computer illiterate so I’m not sure what to try next.
Any ideas or suggestions would be EXTREMELY helpful. I’m a part time DJ and this hard drive contains all my music!!
Hi, I’ve checked “drive management” and the 'My Book" is showing up there as a device but it’s not showing when I check the drives available to me? It shows my “C” drive and thats it?
I was using my device as an external hard drive for PVR with my TV. I am trying to connect it to my PC but it’s not recognized. IMy OS is Windows 7 and it seems the drivers are built in. That being said I searched for drivers and it says installed etc. Any suggestions would be greatly appreciated.
In computer management right click the drive and go to change drive letter and paths, and assign it a drive letter. Hopefully it will then show up in my computer.
If it doesn’t, it’s probably showing up as RAW, which Joe was asking about.
What can happen is if the drive usually plants itself as drive G: (for example) and then one day you plug in a thumb drive, and it decides to take Drive G: because the external isn’t on at the time, when the external is reconnected, it just sits there looking stupid because it wants drive G: and windows is saying it’s not available anymore - sometimes even after the other drive is removed.
Assigning it a drive letter will usually fix that right up.
If not, then you probably have a more severe issue.
Hi to you both and thanks for your replies. I’m still stuck tho. When you say assign it a letter, I’m lost. I have tried to right click and assign but I don’t see any where I can do this. I can see that the external drive is registering and says everything is working but I still can connect to it. Sorry to be a pain but again, I don’t see how or where to “assign a drive”.
