I’ve just purchased a 2TB My Cloud and have copied about 70gb of photos to the Public\Shared Pictures folder. I have 2 folders which I’m trying to view. Using the My Cloud app at home via wifi, One folder works fine but when I try to access the other one I get a “WD General network error 500” message. I’ve tried my iPad and 2 IPhones (all on ios8) with the same issue.
Firmware is upto date according to the app. Using a MacBook I can view all the files via Finder.
Any help on being able to access via the My Cloud app would be appreciated.