I have tried every potential solution I could find in this forum and nothing works.
- Reinstall app
- Try on another device
- Restart drive
- Update firmware
- Rebuild library
- Forward ports
- Completely shutdown firewall/security
I can access files through the “All” tab but nothing else. The WD Photos app doesn’t work either. I open the app, select my device and get the message “No photos found.” I’m pretty savy when it comes to tech but I have not been able to solve this problem since I bought the drive.
There are a lot of threads about this but no viable solutions.