Frustrating 31652 error!

im having this error when it shows my remote access connection status as: 

Connected (Relay connection established) 

For best performance, enable UPnP on your router to establish a direct connection.

Any help for this ?

NOBODY HELP ?

can anybody help pls ?

WD is not helping 

Hello, the link below should help. 

http://community.wdc.com/t5/WD-Mobile-Apps/Frustrating-31652-error/m-p/401477/highlight/true#M1105