Extracting files stored from old computer to new laptop

Portable Drives My Passport
1

I have external drive (WDBAA0010HBK-00).  I used it on my old computer whose hard drive fried.  When I purchased a new computer, I tried to extract my old files from my WD external drive unsuccessfully.  The operating systems on my old computer was Windows Vista; on the new one it is Widows 8.  I can not find my files on my WD.  It shows to be full with now free space.

What do I do to be able to load my old files onto my new computer?

Thank you,

Spyderweb

2

If you cannot see your backup, it could have gotten corrupted, try using recuva or testdisk to scan the external hard drive and recover your files. 

3

Thank you for responding to one that is not sure how to do what you suggested, but I will try to figure it out.  There is a lot I don’t understand in operating my computer, but everything I have learned is by asking a lot of questions and doing a lot of research.  I turned my first computer on when I was 60 years old.

So… again, thank you for responding.

4

Try changing the setting to show hidden files. Did you use Smartware for your backup? Sometimes you have to do another backup for the file to show http://community.wdc.com/t5/My-Book-for-PC/data-restore/m-p/161586/highlight/true#M5703

Joe

5

Thank you very much.  I will try that.  You are very kind to try and help.