EX2 Ultra Sync issues

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I’m running WD sync and I’m having two issues currently;

  1. Sync is generating duplicate files with date stamps, but not on all files. It only appears to be acting on phone camera images from my iPhone
  2. Having previously cleared down a load of old files, and reordered my filing structure on my external drive, WDSync is now adding back the previously deleted files and folder structure which is rapidly filling up my external drive.

Any thoughts on why this is happening and what I can do to resolve it. I’m considering removing the sync, reformatting the NAS drive and starting the whole lot again…

2

Here is the knowledge base articles on WD Sync that may have help answer your question - Error
Error

Btw, you can also try out GoodSync for WD - Try out GoodSync for WD

3

Thanks, found those previously, but whilst it answers the time stamp issue, it doesn’t help me with the second issue about adding all the previous files and reinstating the previous folder structure.

Ken