NoPlex
January 6, 2024, 7:29pm
4
See the instruction I posted in the other thread, the guest user must log in with his own credential and enable local access for himself to regain access to his data.
I see you found the other thread with drKoh losing user data.
The key seems to be documented by WD support which I quoted in the other thread. If you are unable to log into the guest user’s WD account and enable local access for that user after CDS, you will not be able to recover guest user data. Ideally this should be done by the guest user him/her-self using whatever credential they used in the first place.
So try again using different browsers or incognito mode and see if you can log in…