Easy method to downgrade to previous version of the firmware

Happy to know that it’s working for others.

The issue is when the system is unstable, it will actually show no space in the home screen and thus the system doesn’t see that it has room to update.  Give it a minute or two (or three or four or twenty) to stablize a bit for the UI to show the capacity amount.  When it finally shows that figure, then the system will accept the firmware.

To whom it may concern at Western Digital - this latest firmware *is* unstable.  You need to take action here.  This is unacceptable customer support.

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Your method worked flawlessly for me. I downgraded without problems. Only thing missing from fw v4 is LG TV Dlna srt support, but i can live without it :wink:

Worked fine for me. Thank you!!

What a difference, I just installed the MyCloud a week ago and it updated the 4.xx firmware immediatly so I couldn’t see what difference it was with the previous one. Downgraded as per your instructions and the device is A LOT more responsive, faster in access and in it’s interface…

Only must find out how to disable the constant database update for pics because I have 2 webcams attached over FTP so the disk is always updating the database but I will find out. The method as described in another posting here didn’t work for me but the downgrade is working a lot better so MANY thanks for the help!!!

Too bad WD won’t admitt something went bad with the 4.xx firmware upgrade since so many users have problems with it.

They should replace it immediatly with the old version and call it 5.xx :wink:

Regards and thanks again.

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Thanks a lot!

Your instructions worked flawlessly (even though I used SSH).

4.00.00-607 was truly a dud (for me, your mileage may vary of course) and now I finally have my nice old NAS back again…

Thanks again!

A word of warning…

WD MyCloud 4TB. I upgraded the firmware to v04.00.00-607 after installing (I didn’t know any better at that point). No, I wasn’t happy with the results, and WD tech support was a waste of time.

I downgraded the firmware as described, w/o any problems. However, after rebooting with the downgraded firmware (v03.04.01-219), Twonky wouldn’t start, and the unit generated the “Media server database internal server error. (400162)” message. (Rescanning or rebuilding didn’t work, because Twonky wouldn’t start.)

I re-applied v04.00.00-607, and after rebooting everything (including Twonky) was back to normal.

I’m told that MyCloud was supplied with Twonky v7.2.6; but I have v7.2.8. So my surmise is that, in my case, the v04.00.00-607 update didn’t just update the firmware; it also updated Twonky to v7.2.8. Downgrading to v03.04.01-219 didn’t change that, and there is some incompatibility between Twonky v7.2.8 and FW v03.04.01-219 which prevents Twonky from starting.

Something to consider before downgrading to v03.04.01-219.

Thanks for the tip, in my case I have no problems with the downgrading and the Twonky server…

Registered only to say thanks for this post  PVS0705, you’ve saved a 40inch samsung TV come huge laptop monitor from having a WD mycloud 4TB paperweight embedded in it… if you catch my drift…

Updating firmware to V 4 caused all sorts of nightmares…

  1. Transfer speed dropped through the floor… before upgrade was avg. 60MB/s write 80MB/s read to/from laptop. dropped to 20/25 respectively.

  2. Kept losing contact with USB external drives through hub (couldn’t navigate to the shares using samba even though web interface showed everything ok) worsened to not being able to access ANY shares !!! (yes i have lots of storage attached, 7 shares and counting)

  3. Web interface was becoming unresponsive resulting in having to do a power cycle (I know, not good and scary each time wondering if it would come back).

Most importantly, me forgetting I had updated the firmware last week and was looking at all sorts of possibilities/poblems with my network/laptop/hard drives etc…

Thank you GOOGLE, you save the day again :wink:

Thank you  PVS0705 again for doing the hard bit and finding out how to downgrade then post the info here… your a star…

As mentioned earlier in this thread, wonder what WD broke with this update? is it possible they busted some samba stuff? What software is evryone running that finds the update unstable? Windows?

But, at least WD helped us revert back to previous firmware and all is running smoothly again… :wink:

Thank you WD for an excellent product… even the best of us mess up sometimes!!! :wink:

Hi all,

If I downgrade to v03.04.01-219 will it also eliminate the 64-bit page size that showed in the v04 firmware? I’d like to use Crashplan again but cannot because I’m not tech savy enough to build packages for the 64-bit page size.

thanks.

If I downgrade to v03.04.01-219 will it also eliminate the 64-bit page size that showed in the v04 firmware? I’d like to use Crashplan again but cannot because I’m not tech savy enough to build packages for the 64-bit page size.

Simple answer is yes. This is one of the main reason why people stay at version 3.4.

i downgreaded and its up to warp speed again thanks OP :heart:

Add me to the list of satisfied “Downgraders”. Mine was doing OK with the new FW, but I was having some remote access issues and could not email links to pictures from the WD Photos app. Several days ago I tried the long restore process… no improvement

Today I did the downgrade and, while file transfer speed isn’t noticeably faster (maybe a little bit), my remote issues have cleared up. I can send email links to photos and the response of the mobile apps to the MC is noticeable better.

Another big thank you to the OP. I was finally successful at downgrading to the v3 version after a couple of failed, bungled or otherwise disastrous attempts…

After disabling the scanning services and all the media features, I now have a fast NAS for backup.

So has anyone succesfully used these instructions to downgrade, while having Twonky version 7.2.8, and had Twonky work after?

It worked for some users above, but it’s not clear if that’s simply because they had an older version of twonky. You can check your twonky version at:

http://wdmylcoud:9000/#setup

You may have to modify the hostname if you’ve customized yours.

Gerald55 wrote:

So has anyone succesfully used these instructions to downgrade, while having Twonky version 7.2.8, and had Twonky work after?

 

It worked for some users above, but it’s not clear if that’s simply because they had an older version of twonky. You can check your twonky version at:

http://192.168.0.102:9000/#setup

Your IP is personal so that link won’t work for most of us… (could be 10.168.123.55:9000 or anything else)

My working Twonky is 7.2.6-2G after "up"grading to 4 and then back down to 3. I’ve no idea whether it went 7.2.8 and back or was always at 7.2.6

I checked my version of Twonky before and after downgrading f/w from 4 to 3.

Twonky also changed… from 7.2.8 to 7.2.6-2G. I did nothing special to make this happen. It just happened.

Thx , It worked perfect for me (Win7)

I had to do an extra reboot of my PC to start the scanning for the DLNA media server (maybe a cache problem) 

All fiiles were scanned perfectly and the I/O throughput is again acceptable 

Twonky is now Version: 7.2.6-2G and works as expected as soon as the scanning was done (idle status)

Thx again

Thanks alot you saved my Cloud.
Now it’s fast as possible like a 2 Month ago