DX4000 password issue

[Petr_Burka]

Hi all,
I have problem with DX4000 Sentinel.
Access to Dashboard is working normally, but when I want to login to RDC, it does not accept my login/password, but I know it is correct. I have now problem with security certificate, could this be connected somehow?

Thanks in advance
Petr

[Gramps]

the only username that will work is administrator

[Petr_Burka]

I will try that…don’t you know default password for administrator - I used admin/admin, but it didn"t work…correctly, if the user is “administrator”.

[Petr_Burka]

So I found that administrator password is used for Dashboard, so I have it…just to be sure, correct is now:

login: administrator
password: *********

Is that correct?

Thanks

[Gramps]

correct user is administrator not admin
password is the same used for dashboard and connecting clients

[Petr_Burka]

It worked, thank you very much for help…

[Gramps]

Thanks, and thanks for letting us know it worked .