DL4100 HDD status LED red

Assuming the hard drives have been properly initialized, they should be checked for errors. To verify the hard drive type and S.M.A.R.T. status, use either of the following options.

Option 1:

Install the “Get S.M.A.R.T.” app for My Cloud OS5 NAS devices, available from the list below. The preformatted results can be easily copied and posted to the forums for further analysis if desired. The “Get S.M.A.R.T. ” app also updates the smartctl database and reports the drive self-test status.

My Cloud OS5 Apps Matrix (Third-Party)

Option 2:

Enable SSH, then run the following commands, one at a time. The results can be easily copied and posted to the forums for further analysis if desired.

  • smartctl -a /dev/sda;
  • smartctl -a /dev/sdb;
  • smartctl -a /dev/sdc;
  • smartctl -a /dev/sdd;

How to Access WD My Cloud Using SSH (Secure Shell)