Copied files from USB drive, visible in app but not on laptop

[OobuJoobu]

Hi, I got my new 2TB MyCloud Home drive yesterday, followed the set up instructions to connect it to my home network and it was immediately visible on my laptop. I was able to transfer a few files from my laptop to the Public folder in Windows Explorer without any issue.

I then connected a WD external hard drive by USB to the MyCloud and used the control panel website on my laptop to copy a folder of data from the USB drive to the MYCloud, approximately 1.5TB of data which I left running overnight. The control panel now says I have roughly 0.5TB of space left so I disconnected the USB drive.

I can see the folder of data on the My Cloud app on my phone, and for example can play an MP3 file on my phone from that folder, so I know the data is all there, but on my laptop, in the Network section, I cannot see this folder at all, I can only see the Public and TimeMachineBackup folders, neither of which show the folder I transferred overnight.

Please could someone tell me where I should see this folder on my laptop please? Thanks.

[NoPlex]

@OobuJoobu

got my new 2TB MyCloud Home

@OobuJoobu

my laptop to copy a folder of data from the USB drive to the MYCloud, approximately 1.5TB of data which I left running overnight.

The main reason a home user will copy and fill up most of their My Cloud Home (MCH) is for media serving. The MCH runs OS4 which is different from OS5, but everything about indexing on OS5 seems to apply to the MCH.

My Cloud OS5 - Indexing taking forever

After updating to My Cloud OS5, my device (EX2 Ultra 8TB) is still rebuilding the indexes (after more than 24 hours of uninterrupted disks activity). Has anyone experiencing the same issue? (I actually have apx 1.6TB of media files). Sergio

The MCH has the further disadvantage of using slow SMR hard drives vs generally CMR hdds on the OS5 and the SMRs are not user replaceable on the MCH.

You may want to reconsider and use something else for a Plex Media Server or get a MCH with a larger disk (such as the 8 TB) as the smaller SMR hard disks (2, 4 or 6 TB series of WDxxEFAX hdds) will perform very poorly as it is incrementally close to the limit of its capacity.