I have a new WD My Book for Mac external drive. When I installed the drive utility and opened it, there was a dialog box asking me to upgrade to upgrade to WD Drive Utilities v.188.8.131.52. I clicked “updated software” and then got a message the Drive Installer quite unexpectedly. Is there any reason this keeps happening? I’m using macOS Sierra 10.12.1.
This topic has been explored throughout the forums.
Check out this thread and make sure you have the latest version downloaded on your computer.