I just set up my MyCloudEX2 Ultra server. So far, I have only been able to drag and drop files onto it using MyCloud.com. I have not been able to connect locally to it using Mac Finder.
When I open Mac Finder, I see the MyCloudEX2Ultra icon appear in Finder. So, I know it is discovered on my network. However, when I click on the "Connect As’ button, the connection fails regardless of how I try to log in. I’ve tried logging in under my name as a registered user, as well as using admin and the password I created for my account. I’ve even tried logging in as ‘Guest’, all with no luck. All that happens is the log in window disappears and I see a connection failed message in Finder.
I’ve been able to add folders and files to the server using MyCloud.com. But I need to resolve this because I’m not able to sync my devices, plus now I want to point my Sonos system to this NAS device.
Has anyone encountered this issue and does anyone have any suggestions about how to resolve it?