"Cannot connect to this device" for My Could Using Remote App Remotely

alan93 wrote:

So I will have to assume the desktop app is defective i guess or the cloud does not work with the WD Cloud Desktop app.

 

Of course the desktop app works with the mycloud. I would assume that your problem is something to do with your other post where you say that your mycloud has no internet access. You can connect to something over the internet if the device you are connecting to has no internet access.

http://community.wd.com/t5/WD-My-Cloud-Mobile-Apps/Settings-General-Connection-Status-No-Internet-Access/td-p/643063