Settings - General - Connection Status - No Internet Access

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

What does “No Internet Access” mean

Does that mean I can’t connect to it from the internet?

I am trying to use the desktop remote app for the cloud but it says it cannot connect.

Is this the reason I can’t connect?

Confusing!

2

Yes to both questions.

3

http://community.wd.com/t5/WD-My-Cloud-Mobile-Apps/quot-Cannot-connect-to-this-device-quot-for-My-Could-Using/m-p/643545/highlight/true#M3385

Was that the answer?