My name is Max and I just purchased My Cloud. I have downloaded the iPhone app and I do see my back up files. but when I try to open them to review, they will not open.
Would any of you know what the problem might be?
Thanks Max
Hello, maxjr
You should try contacting WD’s Technical Support about this for live assistance and troubleshooting
To Contact WD for Technical Support
The link below will allow you to call support