WD Community

Can not open back up files through my Iphone app

 My name is Max and I just purchased My Cloud. I have downloaded the iPhone app and I do see my back up files. but when I try to open them to review, they will not open.
 Would any of you know what the problem might be?
         Thanks Max

Hello, maxjr

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

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