I’m having some trouble connecting to my My Cloud storage device online. When I am at home, I have no trouble at all accessing the device via Windows 10. Last week, however, when I try to access it through My Cloud’s website, I can’t connect to my device either from my phone, laptop or from another PC. I have updated my device with the latest firmware and it’s powered on and connected to a wireless network. If any of you could please offer any suggestions, I would greatly appreciate it.
Thanks very much for your help!!