Backup not working

Hello Moderator -

Ah, well, this issue has been reported probably many times from day one when this NAS was delivered to market by many users I am sure.  It’s under investigation?  I expected to hear that the issue is a known issue and that it is fixed in the next firmware release and that WD is very sorry for releasing a product to market which was not tested and that the next firmware release has an ETA of tomorrow (since 2 months have already gone by since the last firmware update).  I’m losing confidence that this unit is going to get the appropriate support to address all the issues that have been encountered.

My original post can be found   here which deals with the failure of the backup funtionality of this NAS.