I just got a Sentinel DX4000 12TB to replace my ailing HP EX487 WHS. I have a problem that I didnt see described elswhere.
The server set up smoothly and I am successfully transferring files from the old server to it. All drives appear to be healthy.
But, so far I have been unable to backup my desktop computer, a Dell running Windows 8. I get an alert message each morning that it failed to backup because there was not enough space. There should be 9 TB available, more than enough.
After the first time this happened, I made sure that I excluded all the USB drives attached to my Win8 computer and I indicated that I only wanted to include C: and the Recovery in the backup. This should be less than 1 TB total. When I look at the Managing Server Folders and Drives tab, I noticed that the server was partitioned into C: and D: Drives, with the D: drive much larger. (Oddly, most of the media folders pointed to the much smaller C: Drive, which I changed.) I made sure that the Client Documents were pointing to the D: drive (which indicated >6TB available).
But still it failed because there was not enough space.
Am I missing something? Is there a place where I should configure where Backups should be written to on the server? Do I need to teach the server the password for my Windows 8 computer? Could this be a problem with Windows 8? (My HP used to back up my Win 7 machine well, but it stopped working when my school switched me to Win 8.)
Any help appreciated.