After new firmware, the YouTube app isn't working anymore

WD Legacy Products WD TV Live Streaming
1

hi guys,

i have a wd tv live, been working perfect for 2 years now.

but after the most recent firmware update some days ago, the youtube app isnt working anymore.

after watching a video for 2 mins or so, it just shuts down and restarts the whole machine.

all other apps like netflix, spotify etc. work smoothly.

restarting didn’t help. im connected by cable, not wireless.

2

have you tried a Factory Reset ?

Setup > System > Device Reset > Reset All Settings Back to Factory Default

3

hi joey,

no i havent…didnt know this option actually.

will this affect apps like netflix? meaning, do i have to login again or something?

if thats all, than its not a real problem. will tryt. thanks.

4

Yes, C-Jay

It will clear out all your settings (logins, passwords etc)

It’s recommended to do this after a Firmware Upgrade to clear out all the old settings and Start Fresh with a New Firmware.

I’m not saying it will solve your problem… but,for some people it has.  (So, it’s worth giving it a try)