I have som problems when trying to watch HD video from my drive. It starts and stops, and is not smooth at all. I was thinking that 2.4ghz could be overcrowded and wanted to change to 5ghz. I can see the 5ghz SSID on my phone, but in my Mac i can’t
I can see other 5ghz networks around me, including on in my apartment, but not the one that I want to…
any suggestions ?
Hi NorwegianTiger,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
See a list of Support contact phone numbers from around the world.
Please note that this is the contact page for support, not the corporate page for contacting Western Digital, which includes information on sales and product inquiries.
NorwegianTiger:
wanted to change to 5ghz
Where did you found a menu for 5 GHz in the admin settings? I don’t have it.
I only can setup this here:
NorwegianTiger:
It starts and stops
My WiFi also does not work as ist should after firmware upgrade to 1.07.02:
Both LEDs are blue of the device, i can connect to WiFi with Android and WIndows 10, i can stream videos with Twonky, but after 30 sec, sometimes longer, about 2 or 3 minutes the WiFi is throwing me out and i can’t reconnect anymore.
I need to reboot MyPassport and then i am able to reconnect but the WLAN connection is lost so i don’t have internet anymore if i connected to MyPassport.
Battery settings are “Performance” and not “Battery life”.
Also, sometimes the WiFi network of MyPassport is…