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1.5 T WD External drive can't format or partition

I have a WD 1.5 T external drive that takes forever (hours and hours) to recognize. Once it is recognized in device manager, I cannot access it or format or partition it. It is connected via USB directly to desk top machine. Disk manager sees it, but wil not access it. HELP!!!

Hi Pgravett,

Please refer to the link mentioned below in order to rectify the issue.

“How to Partition and Format a WD Drive on Windows and macOS”:

“Formatting fails or an error is shown while formatting a hard drive in Windows”:

If the issue persists, we recommend you to please contact our technical support team.

Support for Western Digital Hard Drives | Western Digital

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