Reformatting issues

I followed the steps to reformat my WD external hard drive on my Mac to be comparable on both my hp computer and my Mac. Now it won’t access or read the hard drive at all. It says it can’t be opened because the original item can’t be found. How do I correct this or undo the formatting? Help please.

Hi Theal,

You can try to format the drive by following the information on the link below.

For further assistance you can contact WD support.