WD Community

WD Sync Installer quit unexpectedly! (Mac OSX El Capitan)

Hi existme, I had the same problem until I saw your “debug dump”. You’re right to question that the problem is due to:

The clue was the “withFont:” part, so I checked with Font Book and Arial was OFF. I switched Arial ON and the installer worked immediately! The first window that the installer opens uses… Arial

Have a nice day!

1 Like
Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.