Remote Access to WD2go

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

I just installed a 1TB MBL and remotely I get all the way to “+open with explorer” and then I get an error 1244 “User not authenticated”.

What did I miss?  Running windows 7 pro…and IE9.  I have also tried with Google Chrome same ending

2

Be sure to have the latest Java update, you can also try from another web browser.