I can't access to my cloud, it show like this

[Bennor]

Remote access using the MyCloud.com web portal has been down for over a week with little response from WD on the issue. Several other discussions on this ongoing issue:

Can't Connect

I’ve tried everything I can but I cannot connect to my MyCloud, which is horrible because I have important data on there. I have gotten various erros such as “devicexx8347-ea6a606f.wd2go.com refused to connect.” to “Can’t Connect To WDMyCloud” to 5xx errors. Is there anyone else who has had this and solved it? Or at least come up with a workaround?

WD MyCloud Remote Access Not Working

I have two WD devices connected to my Router: WD MyCloud Mirror and a WD MyCloud. The Mirror device works perfectly when connected via local or other WiFi; and it works well using 4G devices. My WD MyCloud works perfectly when connected via local or other WiFi; but DOES NOT WORK when attempting to be accessed remotely either via WiFi networks or 4G devices. I am getting a Network Connection Failure (905). I also get 900 and 907 error messages as well. I am hearing proper Port Forwarding confi…