WD Community

How to Safetly shutdown my WD Cloud 4TB?

Known issue for the newer gen 2 My Clouds running v2.x firmware. There are several prior threads discussing this issue and one or two workarounds (possibly using SSH).

http://community.wd.com/t/safe-shutdown/147307

http://community.wd.com/t/how-i-turn-off/159860

http://community.wd.com/t/shutdown-mycloud-from-mobile/157418

http://community.wd.com/t/how-to-safely-shutdown-mycloud/155265

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.