WD Community

How can i "Safely Remove" My Passport Ultra from my PC?

The “solution” I THOUGHT i’d found (removing WD applications from startup and autorun lists) seemed to work – intermittantly – for a while. But not often enough.
Occasionally I’m able to end the WD applications in order to “safely remove” the drive.
But far more often, they will not close (or if they close, the reopen immediately reopen silently and remain running in the background). So the drive cannot be removed.
So I’ve had to avoid EVER connecting the My Passport drive to my computer at all.
Which makes it impossible to run backups.
Which really defeats the purpose of ever buying the drive, as it’s completely useless to me if I can’t ever connect it without facing the impossible task of disconnecting it.

Stil finding it pretty hard to believe the manufacturer has no useful solutions to what i assume is not an uncommon complaint.

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