WD Community

External cooling of wdmcex2

Thanks for sharing your solution.

It’s a shame, pathetic actually, that people have been compaining about the EX2 heat since at least July of 2014.  We have been asking WD to give us the ability to set the fan-start temperture lower (e.g., so the fan starts to operate at a lower temperature).  Qnap and other NAS vendors allow you to set the fan start temperature in their firmware but not WD.

Here is a link to the discussion that has raged on for almost a year.

http://community.wd.com/t5/WD-My-Cloud-EX2/Question-regarding-the-FAN-used-by-WD-My-Cloud-EX2/m-p/771843/highlight/true#M881

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.