WD Community

Your operating system’s extension needs approval. I cannot access to the WD Discovery

Hello Community,
I have a problem with WD Discovery software. I just use my Macbook air M2 to install the MyCloud Home and while I try to login into it keeps asking for approval:
“Your operating system’s extension needs approval. To allow the software from Western Digital, please go to System Preferences > Security & Privacy > General tab and click on the Allow button”.

However, when I go to System Preferences > Security & Privacy, I cannot find any general tab and allow button. I am not sure if the WD Discovery software is not support with Macbook air M2 (macOS Ventura 13.1) ?

Anyone can give me an answer for this? Thanks!

i finally solved this issue in my Macbook air M2…need to follow the below steps in recovery mood to enable system extensions in order to allow my WD my homeDuo to access…

steps to follow:

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.