Xiaomi 360° Camera Connect

Hello, I want to connect the Xiaomi 360° Camera on My Cloud Home Duo device and enable the camera to automatically transfer the recordings it receives to My Cloud. There is “MYCLOUD-XXXXX” in the NAS settings of the camera. When I select the device from there and enter the e-mail password, it asks for the recording folder. There are two files, “Public” and “TimeBackMachine”. However, whichever I choose, I still cannot view the records. Thanks in advance to those who help.

Hi @Tunaozsari,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

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