Wireless Pro no wireless connect

This replacement unit does not show (not listed) to be connected to PC Windows 10 wireless/internet and does not show up as a drive in Devices… Tried to follow all instructions and just going round in circles getting nowhere.
All lights on, fully charged, just cannot get to first base. No Dashboard, no recognition that unit exists.
Any suggestions.

Hi Smoozz,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.