I have a Dell Latitude D630 running Windows XP Professional. I purchased the WD My Passport Essentials 1 TB.
I plugged it into my laptop and the driver is installed as “My Passport 070A” with a Yellow exclamation point. I am usually capable of solving any computer problem i have and everyone elses, but this one i’m at a loss.
I have plugged the drive into my desktop PC and it works perfectly fine. It installs the SCS SES drivers and works as intended. I was on the phone with WD customer support for an hour last week and they said i needed a more powered USB cable. So i got it this week while i was out of town and tried it out. Same error.
I have copied the contents of the drivers from my desktop PC as well as the software for installation. When i go to update the driver from the device manager, and select the drivers contained in the Extra directory, it says the driver is not listed in this location. I have also copied the contents of the drivers directory into my C:\windows\system32\drivers directory.
I still get nothing but the yellow ! on my device manager from my laptop.