Hi,
my 80GB WD Passport is not being detected by my laptop when plugged in (by USB). A LED at the side of the external hard drive indicates that it is being powered on even though the computer shows no sign of detection (no sound indication; nothing showing up in My Computer). May someone please assist me in solving this problem? Thanks a bunch.
External Hard Drive Specs
80GB Wd Passport, model wd1200u017-002.
It is only compatible with USB 2.0.
(please note that my WD Passport is very old)
Computer Specs
Windows edition: Windows 7 Home Premium
Manufacturer: Dell
Model: N5110
Processor: Intel(R) Core™ i3-2310M CPU2.10GHz 2.10 GHz
Installed memory (RAM): 6.00 GB
System type: 64-bit Operating System
(note this computer has both USB 2.0 and 3.0 ports, tried the harddrive in)
(guys, formatting the WD Passport is not an option as the drive contains important files.)
In lower portion of middle window find your external drive (maybe Disk 1). Try disconnecting and reconnecting USB cable to identify if having difficulties
Right click inside a white rectangular block - Change Drive Letter
Assign a different letter (ex: P) Should be visible in the Explorer as new letter drive.
When I went to Disk Management I couldn’t find my WD Passport in the lower portion. All shown was Disk 0 and CD-ROM 0. I tried reconnecting it, but unfortuanately there was no response. Thanks again for replying though…