Windows 7 & 8 Windows Shares Invalid User and Password

roscolo, did you find my post, and have you set it up as described?  This is not “my way” of setting it up, it is WD’s way; explained in another simpler way than the manual.  There could be other things going on that can prevent the setup from working, for sure, but a properly set up Windows sharing on a PC, and a properly set up WD will respond positively to the described procedures to follow.

Look, until you tell us you have followed the guide I posted, I really wish you would pipe down on this topic.  It is really tiring to hear from you again criticizing things as you do. 

mike27oct wrote:

roscolo, did you find my post, and have you set it up as described?  This is not “my way” of setting it up, it is WD’s way; explained in another simpler way than the manual.  There could be other things going on that can prevent the setup from working, for sure,

No kidding. The manual is pretty simple, mike. Hence my call to WD Tech Support when it did not work, yet ALL my other computers, devices, androids, share files and printers and set up in minutes. Yes, there are “other things going on that can prevent it from working.” Glad you finally acknowledge that fact. Pretty sure this is EXACTLY what WD Support meant when they told me Windows Shares MAY NOT WORK depending on your set-up and doesn’t work “much of the time.” Tells me that my experience is not isolated (not to mention all the posts here on the topic). As I have pointed out, all my other computers and androids see and share files and folders and set up took minutes. Could I re-do my network or spend hours, leave my network and systems open to gosh knows what and find some configuration where it works? Probably. Why would I jeopardize the other 99% that works perfectly, not to mention the security of my network, just to set up Windows Shares on a WDTV? Why would anyone? Dang, only took me 4 hours to build an HTPC from start to finish.

roscolo >>>  Yes, there are “other things going on that can prevent it from working.” Glad you finally acknowledge that fact.

I did not mean this the way you interpreted it.  I meant things like the “other things” going on could be, e.g. Windows sharing on the PC is not set up correctly,  or the WD is not set up correctly.  In other words, things that are controllable by a user and NOT things uncontrollable going within the WDTV, for example.

Given a proper setup of all equipment, then the guide to setting up the password sharing of the WDTV to access Network shares ought to work for everyone (except for you, of course). 

By the way, I have said ALL I want to say to you on this topic and will not respond to any other comments from you in this thread.  So, if you want the “last word” then go for it; here’s your chance to stick whatever you what into the wringer once again.

roscolo wrote:

Actually, you just nailed it and didn’t realize it. Your SMP’s are just as unstable as mine. My WDTV crashes just like yours do, every month, and a crash a month is unacceptable for me…

One crash/hang every 60 to 100 hours of actual use (and never in the middle of playing anything) is unacceptable to you? Wow!  Better not buy any multimedia player on the market, given my personal experiences with several, and the reviews that I have read of most of them.  And good luck with that Android tablet you think is so fabulous.  Mine certainly doesn’t go anywhere near 10 hours of actual use without having to be restarted.

Mike, I could not find your post. Please help.

Dantebolla wrote:

Mike, I could not find your post. Please help.

    • *> Is this what you want?  Everything else related to setting up Windows sharing must be set up correctly, too.

How to resolve Network shares access problems

 

Thanx Mike, I already used method 1 as I am alone. Following the user guide I am prompted to the Settings/Network Settings/Wireless. My Network setup has only Automatic and Manaul, no Wireless. I am using a Netgear 3400 router and Netgear 3100 wireless adapter. I am willing to buy everything new and start over as I did not set up this system but hired it done. Big mistake I now think. Your help is much appreciated.

BTW I run only the WD Live TV Plus and one or two computers on this network.

I repled to your similar message entitled Wireless: as that is a more appropriate place for discussing these wireless issues.

Hi there,

Just cruising the posts for a solution to my problem.  Trying to set up a wd live tv for my Dad.  I am getting the same issue some others have. The pc comes up as owner-PC on the wd live and keeps asking for a login password. The PC itself does not use one.  I found a you tube vid on the proccess and it worked initially.I set up the file sharing etc and it worked…initially.  The next day I am back to the password issue as well as connot find content.

Pops is getting frustrated as the only reason he bought the unit was so that he could run the streaming and file sharing. I havent tried the streaming yet.lol

Appreciate your help.

WD is on the 1.15 version

windows 7 home that was preinstalled on the laptop

I’m with roscolo on this one.  I never know from one day to the next if windows shares is going to work with my WD Live.  Usualy just end up copying the file to a stick and plugging it in.

What gets me is the totally random aspect of it, one day it works next day it doesn’t.

@hardhug1

Make sure you are setting up network shares correctly.  See this link:  How to resolve Network shares access problems

Also, a PC that shows up as “Owner-PC” is the default name of PC if it was never given a name.  Are you sure this PC was set up correctly?

This forum is littered with people complaining about the inability of the WD to see shares across the network, so it is pretty obvious the device has very poor networking support. 

All the “guides” filled with the basics like make sure you are the same workgroup didn’t do anything for me. 

What did solve my problem was turning off the two homegroup services on every PC that had them.  Services.msc via run, stop the two services that start with “HomeGroup”, then disable them.  After that WD works like a champ.  If I turn the 2 services back on, WD can’t see the shares again.

What made this very frustrating was that HomeGroup didn’t exist in XP, so if my W7 (and now W8) PCs happened to be off, XP PCs on WD worked fine.  If W7/W8 PCs were on, the ole spinning wheel, hence why WD would work some of the time. 

dcb917 wrote:

This forum is littered with people complaining about the inability of the WD to see shares across the network, so it is pretty obvious the device has very poor networking support. 

 

 

Actually, the problem is not that a WD player has poor networking support; it has good support – if all is setup properly.  The forum is “littered with” people who have different PCs, routers, and other network devices.  These devices are most often not set up properly, due to a number of factors; some being that nobody downloads and reads the complete maual for the WD, and if they do, many “don’t get it”, because it involves networking, and networking  is not easy at first to grasp and setup.  Throw in wireless signals and the plot thickens

 

Even in your own case, you left Windows Homesharing set to on, and since Windows homesharing is a “Windows thing”  that no other company uses, it screws up a traditional network (which the WD uses.)  Also your conglomeration of three different Windows operating system going on doesn’t help things, either.

 

Then, after all this, there is the Windows “master browser” issue that can get things fouled up – especially in a case like yours with lots of different PCs on.

 

The thing that solved any master browser issues in my system, was that my new router took over as permanent master browser once I attached a hard drive with media on it.  Anyone with a modern router that has this feature ought to attach a drive to it.

 

1 Like

You are looking at this the wrong way.  People don’t care if the issue is some MS deficiency, they just want it to work, aka plug and play.  A company will go out of business pretty quickly if they have that mindset…“yeah it is real tough to get our product to work, but hey not our fault, it is the giant in our industry’s fault our stuff doesn’t work”.

I view this as poor networking support.  They could get away with poor Linux support, but ignoring the fact that your stuff doesn’t work with a giant is dumb.  HP is not going to go broke if their printers can’t speak Linuix, but they will if they stop talking MS.

A smarttv I just bought, somehow magically connected to my shares without issue.  Their programmers somehow managed to write firmware that is plug and play, no master browser fix, no turning off homegroups etc etc.  Very straight forward doc, same workgroup, pick the sssid, enter the passphrase and volia I can see and play shares.  The most time consuming aspect was adding my lengthy passphrase via their remote.

dcb917 wrote:

A smarttv I just bought, somehow magically connected to my shares without issue. 

I’m curious which TV you bought.  I’ve not seen many (any?) that use Microsoft networks.  All I’ve seen only use DLNA.

The end user does not care what technology is used, as long as it works.   

The last thing I want is a WD spinner when I sit down to watch something.

I use a LG and a Vizio to stream from shares.  Both fall short of the WD in terms of of being able to “play anything”, though the LG is pretty darn good. 

Both find the shares everytime.

Not everyone has network issues.  I had some at first, but dug in, learned more, got things set properly, and I have no network issues anymore (with a WD or anything else) , and we have over twenty devices connected to the home network today and they’re working fine.  I’ve noticed that quite a few folks try to “over-fix” things not working with their system by uninstalling/reinstalling Windows or dinking around in the registry, etc to make things work and end up mucking it up further.

dcb917 wrote:

The end user does not care what technology is used, as long as it works.   I use a LG and a Vizio to stream from shares. 

Both find the shares everytime.

No LG TVs that I’ve ever seen stream from shares, and I looked extensively before I bought mine.  Not too familiar with Vizio.  Some LG Bluray players, do support Windows shares, though, for some weird reason.   That’s why I asked you what TV you’re using (model number, please, as LG has made hundreds of TVs…)

If you’re not allowed to specify a user-ID and password when you’re connecting to your shares, then you’re not using compliant CIFS.  99.9% chance you’re using DLNA.   And, BTW, the WDTV supports DLNA as well, so since you’re having great luck with that, use DLNA instead.

The appearance right now is that you’re lambasting WD for not working with your network, while praising products that don’t even support what you’re demanding of the WD.  :laughing:

TonyPh12345 wrote:


 

The appearance right now is that you’re lambasting WD for not working with your network, while praising products that don’t even support what you’re demanding of the WD.  :laughing:

 

Boy you need to go back and read a bit.  Never said the WDTV doesn’t work on my network.  The problem is all the things I had to discover and change to get the silly thing to work.  None of which are documented by WD and are way beyond  the average end user.  Hence why so many complain about the networking issues in these forums.  That stands by itself and your and my difference of opinion regarding other products / technologies isn’t really relevant.  WD networking support stinks regardless.