Windows 2003 R2 server install of WD SmartWare installer

For backup ans sync of data from a Windows 2003 R2 Server  the WD SmartWare is downloaded . After installation the app does not find the local WD EX4 in LAN.  Ping to IP-address is ok. Win7 finds the WD Ex4 . What to do?


Please bear in mind WD SmartWare is not supported and has not been tested on Server editions of Microsoft Windows. As such, it is possible the application may not detect a host system using Microsoft Windows 2003 Server.

We recommend dedicated business-critical automatic backup solutions for such cases.