I recently bought a Windows 10 Laptop (Dell XPS).
The laptop does not see the mybookliveduo at all.
I checked the Homegroup/Workgroup settings , they are good. I have 1 Home PC & 1 Printer on the Home Network .
My Laptop is able to access the Home PC and the Printer on the network.
With more than 8 hours spent on this issue online, I came across a Post where WD replied to a customer to RESET the MyBookLIveDuo using the RESET key at the rear. I did that and my Windows 10 Laptop saw the MyBookLiveDuo.
However when I clicked on it, it gave an error message saying it cannot find the drive.
I shutdown the Laptop and restarted , to my disappointment ,now the Laptop does not even show the MyBookLiveDuo, so I am back to square one.
When I checked the UI, the Firmware is quite old (MyBookLiveDuo 02.43.03-022 : Core F/W), where as I see there has been 3 more updates after that, a recent one in June 2015 (2.43.10 - 048 (6/22/2015)).
And when I attempt to upgrade the F/W, the UI reports that F/W is up to date !!
And I have been searching to download the FILE as there is an option to do an update via File !
Has anyone faced with the above two issues 1) Windows 10 vs MyBookLiveDuo 2) Firmware update isn’t available via UI.