Win 11 laptop freezes when I click WD Drive Unlock.exe

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1

Hello,

I have a WD My Passport external disk which I connect with my new laptop (OS Win 11)
From the moment I click the WD Drive Unlock.exe the computer freezes and I can’t do anything anymore until I deconnect the external disk. So I don’t see the screen where I can fill in my password to unlock.

It works fine on a Win 10 laptop and on another Win 11 laptop. So it’s definitely related to the laptop itself and/or a Windows 11 configuration. Does anyone have an idea?

2

@krijan

Have you looked at this forum site?
Latest WD External Drives topics - WD Community

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  1. Solution 1: Run a Full System Scan.
  2. Solution 2. Repair PC Registry.
  3. Solution 3: Fix Bad Sectors on the Frozen External Hard Drive.
  4. Solution 4: Reformat the External Hard Drive.
  5. Solution 5: Remove Freezing Issue in Disk Management.