My Sharespace is running firmware 2.1.92 and I want to upgrade to the latest version. I initiated the ‘automated’ process via the web interface, and the download completed [100%], but then the progress bar returned showing “New firmware is now downloading. Please wait … [0%]”. There it remained stuck. After 12 hrs I logged out of the web interface and back in again. The Sharespace still recognised that there is new firmware available, but does not progress beyond “Please wait … [0%]”.
Restarting the sharespace gets it back to seeing that there is a firmware upgrade available, downloading again to 100%, and then again going back and getting stuck at “Please wait … [0%]”
Internet access seems to be OK, no firewalls.
Sopke to technical support who say that there is no way to initiate a manual firmware upgrade and the device should be returned. This is an undesireable solution as I am a long way from a WD distributor (Mozambique)…
Any ideas? Is it really impossible to to a manual fimrware upgrade?