why WD 3 TB external drive is not available at the stores in Toronto (Best Buy, Walmart, Staples)?

WD External Drives External Drives for PC
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why WD 3 TB external drive is not available at the stores in Toronto (Best Buy, Walmart, Staples)?
I am using Acronis software to backup my PC data to my “My Passport Ultra”. If I buy WD 4 TB external drive, can I still use the same Acronis software to backup my PC data to the new WD 4 TB external drive that I am planning to buy? Thanks

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Hi @Nick6,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

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Thank you.