Why isn't my WD backup getting all of C:/

My WD backup is set for the whole drive C: which has 309 GB of space used. My backup says I only backed up 77 GB. Why the inconsistency? Thank you, Rharryl

Hi @Rharryl,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: