Got a My Book drive a couple months ago, after having a good experience with a passport.
Installed said My Book smartware to a Dell running XP service pack 3, everything was working fine.
A couple days ago, began getting weird error messages that said things like “the instruction at xxx referenced memory at xxx. The memory could not be written.”
Click ok to terminate the program. Click on cancel to debug.
Clicking cancel caused repeated popups of the same message.
Finally got a BSOD on the computer.
Going into safe mode and uninstalling smartware corrected that.
But now Ican’t seem to reinstall the smartware.
When I try, I get the above error message.