I had trouble to register my wd cloud ex to mycloud.com, when I type mycloud/setup, they always ask me for a nine position equipment code like ### ### ###, it reminds me that the label is in my productor in my product quick start brochures, but I find nothing, Did you have same problem? Thx in advance
You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/3763
I could not find this label in the document you referred to。。。
Please know that the WD My Cloud and WD My Cloud Home are different line of products, equipment code is required for WD My Cloud Home setup and not for your WD Cloud. When you register your device on mycloud.com, click on ‘SETUP MY CLOUD’ on the right hand side of the webpage.