I agree with you kalthen.
When we got in touch with the french Business Manager in charge of Arkeia, he just transfered our request and asked someone at the sales department to answer us but this person told us that she was leaving the company.
For information, it appears that whereas it was not possible to buy Arkeia licences in February 2015, WD strategy as changed a bit, a quotation for a licence in order to add capacity to our diskstorage has been sent to us last week .
But we are still waiting for an official answer about the discontinuation of the product, and the official website should mention it on the frontpage.
We are clients, we have paid for an enterprise solution named Arkeia, we are not simple customers, we are investing in product for long lasting term.
Western Digital should not handle its clients this way if he wants to keep them, so please be honest and communicate.
Thanks for your attention.