Let me just add in that I have found the firmware versions of my WD drives simply by using my system BIOS. It’s a pity that WD didn’t implement a function that would read the firmware version and display it in the WD DLGDIAG in Windows. But it is what it is. We have to use what we have here and BIOS does the task just fine.
However, in order to update it we would of course first need a utility program for that, and of course a need to do it. I was mostly checking in to see why there was no such tool readily available from the WD downlaods section. At least not for any internal drives. None that I could find anyway. From the looks of it, it’s as if WD only has problems with their external drives, and the new consumer class NAS devices. You can get that idea just by looking at the number of downloads they have for these products and what kind of downloads they offer.
Well of course not… I’m not a moron. They are intended to be used to store data. I would not update the firmware unless there was a need for that.
What would you say about Windows updates then? By this logic, the safest Windows operating system is one that receives no updates. Stop all updates and you close all back doors… for some reason, I find that hard to believe.
Besides, why would someone go through the trouble of accessing a backdoor in the hard drive firmware at a low level when they can use much more accessible security holes in the operating system at a higher level and take control of your entire computer?..
They would probably need physical access to the computer or the hard drive in order to inject it with some funny code. The firmware update tool doesn’t necessarily need to be a Windows program, it can easily be a DOS program, and that way it doesn’t have Internet access so they can’t do it remotely. But it seems WD doesn’t have such tool, or at least not for its current line of internal drive products. Not even a Windows equivalent. Yet they do seem to have one for their external product line.
Anyway! I think I know the answer to my own question now.
- WD does not offer firmware updates for internal drive products.
- Therefore, WD does not offer any firmware updates or images for its internal drive products.
- Thus, there is no firmware update utility program available for these products.
But the arguments given are not valid. By acknowledging that the external products (such as the My Book series), may have problems relating to firmware from time to time also confirms that the internal drives can and do have firmware problems every now and then. This can be deduced from the simple fact that external drives are internal drives inside an external drive enclosure using a different bus, such as USB, as opposed to the drive native SATA bus, and a dedicated logic board to convert the commands between the two.
Just denying or ignoring that WD internal drives ever have any firmware related problems does not help anyone. I guess I will just have to stick by WD and keep using their drives, hope for the best, and once a firmware related problem arises, see how WD responds to it. I hope they will not just tell me to do an RMA or smash the drive if it can be easily fixed with a firmware update.