It seems that I accidently plugged in the wrong power adapter into my WD which means my drive isn’t working now. I am assuming there was a power surge maybe and the power provided by the case is blown. I have two questions:
Is it possible that the case power is blow and it can be repaired and do you offer another external casing that I can buy on your site for model number #WD10000H1U - 00 1 T My Book Essential Edition USB 2.0. If so, how do I purchase the casing?
What is the harddrive inside this model? Is it a serial ATA or parallel? I looked up all the specifications, and I can’t find anything about what type of hard drive is within.
3 )Repair what are my options if it is out of warrenty? I have had this drive since 2004, I am hoping the drive still has the contents and that it is just needs power but where do you suggest I go from here!