I have two of the WD TV Live boxes. One required the remote to be less than 6 feet from the box to work while the other required you to be only a lousy 12 inches from the set. Turns out it’s that small 1 1/2" by 1/2" oblong plastic cover for the LEDs (w/ the Power and USB icons) that’s causing the problem. Once I removed those, everything worked fine.
Anyone know if there’s a way to get replacement covers that fix this problem? Before I had to aim the remote perfectly at the unit, now I can be across the room aiming anywhere (i.e. much better.) I’ve had these units for a few months now so I doubt I can return it (in fact, I had to return the second unit which was DOA - I figured the weak remote on the replacement was better than DOA.)
I can run the units without the cover so that the remote works well - problem is that it’s unsightly (the power LED is very bright) and there’s a hole. If I have to, I suppose I could drill a hole for the IR, but I’d rather not do that.
Kinda surprised that if there was a production problem with these a “few months back”, there might be a recall.