WDTV media player won't turn on, have to unplug and plug it in again to start

My media player won’t turn on half the time, I have to unplug it, plug it in again before it will slowly start up. It also developed another issue with my Sony TV saying it is now in an unsupported format although it had no problem with it in the past.
How can I do a firmware update if the can’t even get to the menu?
Would this even help?
Anybody know what I can do to fix this?

try a different … TV or Cables or Input

What’s the Model Number aka P/N number of the WDTV ?

My guess is you have the PAL version and something reset your WD TV video settings to lower than 720p or 1080p?

The product number is WDBGXT0000NBK-01

Wrong forum … that’s WDTV Live Streaming 2011 (this forum is for the 2014 WDTV different firmware)

But anyways, didya try a different TV or Cables or Input as i suggested ?


Hello all,

Topic moved to the correct forum.